FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at contact@chiccollezione.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Please send us an email to contact@chiccollezione.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at
contact@chiccollezione.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at contact@chiccollezione.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Please send us an email to contact@chiccollezione.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
What Shipping Methods Are Available?
Nullam sed neque luctus, maximus diam sed, facilisis orci. Nunc ultricies neque a aliquam sollicitudin. Vivamus sit amet finibus sapien. Duis est dui, sodales nec pretium a, interdum in lacus. Sed et est vel velit vestibulum tincidunt non a felis. Phasellus convallis, diam eu facilisis tincidunt, ex nibh vulputate dolor, eu maximus massa libero vel eros.
How do I place an Order?
Duis nec nisi id ligula dapibus maximus nec eu dui. Proin ornare, ipsum vitae tincidunt rutrum, diam neque accumsan turpis, a dignissim nisi libero non lacus. Nulla quis massa nulla. Morbi metus lacus, sagittis sed est vel, aliquet ultrices nibh. Morbi auctor ex eget egestas auctor. Duis nec nisi id ligula dapibus maximus nec eu dui. Proin ornare, ipsum vitae tincidunt rutrum, diam neque accumsan turpis, a dignissim nisi libero non lacus. Nulla quis massa nulla. Morbi metus lacus, sagittis sed est vel, aliquet ultrices nibh. Morbi auctor ex eget egestas auctor.
What Payment Methods Are Accepted?
Nullam sed neque luctus, maximus diam sed, facilisis orci. Nunc ultricies neque a aliquam sollicitudin. Vivamus sit amet finibus sapien. Duis est dui, sodales nec pretium a, interdum in lacus. Sed et est vel velit vestibulum tincidunt non a felis. Phasellus convallis, diam eu facilisis tincidunt
Do You Ship Internationally?
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
What Payment Methods Are Accepted?
Nullam sed neque luctus, maximus diam sed, facilisis orci. Nunc ultricies neque a aliquam sollicitudin. Vivamus sit amet finibus sapien. Duis est dui, sodales nec pretium a, interdum in lacus. Sed et est vel velit vestibulum tincidunt non a felis. Phasellus convallis, diam eu facilisis tincidunt, ex nibh vulputate dolor, eu maximus massa libero vel eros. In vulputate metus lacus, eu vehicula dolor feugiat id. Nulla vitae nisl in ex consequat porttitor vel a lectus. Vestibulum viverra in velit ac consequat. Nullam porta nulla eu dignissim cursus.
Is Buying On-Line Safe?
Nullam sed neque luctus, maximus diam sed, facilisis orci. Nunc ultricies neque a aliquam sollicitudin. Vivamus sit amet finibus sapien. Duis est dui, sodales nec pretium a, interdum in lacus. Sed et est vel velit vestibulum tincidunt non a felis. Phasellus convallis, diam eu facilisis tincidunt, ex nibh vulputate dolor, eu maximus massa libero vel eros. In vulputate metus lacus, eu vehicula dolor feugiat id. Nulla vitae nisl in ex consequat porttitor vel a lectus.
Do I have to pay anything to return my items?
Nullam sed neque luctus, maximus diam sed, facilisis orci. Nunc ultricies neque a aliquam sollicitudin. Vivamus sit amet finibus sapien. Duis est dui, sodales nec pretium a, interdum in lacus.
How do I return an item?
In vulputate metus lacus, eu vehicula dolor feugiat id. Nulla vitae nisl in ex consequat porttitor vel a lectus. Vestibulum viverra in velit ac consequat. Nullam porta nulla eu dignissim cursus.